We deliver throughout the EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France*, Germany, Greece*, Hungary, Ireland, Italy*, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden*, Switzerland*, United Kingdom*.

*Destinations with surcharges or restrictions.

Please contact us for further information.

Delivery charges* vary according to your delivery zone, the value of your order and the item ordered.

*Free shipping on orders over €80! (with the exception of bulky or heavy items, or items outside our delivery zone)

Possible supplements
Certain destinations (islands, areas requiring customs clearance, etc.) may incur additional charges.

Delivery times depend on your geographical area, country and delivery method. In general, they are between 2 and 5 working days.

In accordance with our General Terms and Conditions of Sale, we undertake to dispatch your order within a maximum of 10 working days after its validation, subject to the availability of products in stock.

Please contact us for a delivery quote.

To obtain a quote before finalizing your order, please follow the steps below:

1. Go to the article page.
2. Add the product to your basket.
3. Go to the payment page.
4. Click on the “Request a quote” option.

As soon as we receive your request, our team will add the exact cost of shipping (DHL Express).
You can then validate your order and proceed to payment.

If you need any further assistance, our customer service is at your disposal.

In delivery terms, “remote areas” (RE*) with the carrier refer to hard-to-reach or isolated locations, such as certain islands or mountain regions. For these areas, the carrier charges an additional fee, as delivery can be more complex and costly.

You will receive a shipping confirmation e-mail with a link to track your order.

When the delivery label is created, the carrier’s system automatically selects the nearest relay point to your home.

So you don’t have to worry about choosing a relay point.

Would you like to collect your order from daisho.be or synergies-vector.com? No problem at all! Contact us to arrange an appointment to collect your parcel directly from our premises. Don’t forget to quote your order number when making your arrangements.

Pick-up times are :

Monday, Tuesday, Thursday or Friday: 9:00 a.m. to 4:45 p.m.

Wednesday: On request

Outside these times, please do not hesitate to contact us. We’ll be happy to offer you other time slots according to our availability.

Only available to residents of Belgium.

Contact us to find the best possible solution.

Exchange eligibility :

• Only products returned in their original packaging and unworn are eligible for exchange.

Please note: Due to their personalized or specific nature, the following items cannot be returned or exchanged:

• Items with personalized embroidery (belts, karatégis, judogis, etc.): These items are custom-made to your specifications.
• Nutritional products (dehydrated meals, food and food supplements, etc.): For reasons of hygiene and food safety.
• Protective items (Mouthguards): For hygiene reasons.

For further information, please consult our General Terms and Conditions.

You return the items at your own expense and cover the cost of reshipment.

If you wish to cancel your order, please contact our customer service department by e-mail only: Customer Service

Go to your customer account, order tab, and click on “cancel my order”.

If you are unable to cancel your order manually, please contact us.

Cancellation is only possible if payment has not been finalized.

Approximate lead times vary from 7 to 14 days, depending on the workload.

The deadline will be different for a belt or an outfit (Karategi, Judogi, etc.).

Our showroom is not a store open to the public.
It is primarily reserved for our suppliers and representatives of sports clubs, to enable them to discover our products in the best possible conditions.
However, it is perfectly possible to collectan order on site, simply by making an appointment in advance.

Our website is now available in five languages: English, Dutch, German, Italian and Spanish.